Shipping Policy

Shipping Policy

Effective Date: December 2025

Order Processing

At Libaasy, we understand the excitement of receiving your new clothing and accessories, which is why we work diligently to process every order as quickly as possible. Once your order is successfully placed and confirmed, our team carefully verifies the items, prepares them for shipment, and ensures that the packaging is secure to prevent any damage during transit. Typically, orders are processed within 1 to 2 business days. During high-demand seasons or promotional periods, processing may take slightly longer, but we make every effort to ensure minimal delay.

Shipping Methods

We partner with reliable shipping carriers to deliver your orders safely and efficiently. Our goal is to provide you with a seamless delivery experience, whether you are ordering from within Pakistan or internationally. Shipping times may vary depending on your location, the courier service, and product availability. For international shipments, customs clearance and import regulations may affect delivery times, which are beyond our control. We recommend reviewing your local customs policies to avoid unexpected delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the size or weight of your order. We strive to keep shipping affordable without compromising service quality. Please note that for international orders, any applicable taxes, customs duties, or import fees are the responsibility of the customer. These charges vary by country and are not included in the total order amount at checkout. We encourage customers to check their country’s regulations before placing an order.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment from our warehouse to your doorstep. Tracking helps you stay informed about estimated delivery dates and ensures peace of mind while waiting for your purchase. Please ensure that the shipping address provided is accurate and complete to avoid delays or failed deliveries.

Delivery Delays

While we make every effort to deliver your orders on time, occasional delays may occur due to factors outside our control. These may include severe weather conditions, courier service disruptions, customs inspections for international shipments, or peak shopping periods. We advise our customers to plan accordingly, especially when ordering for special occasions or events. Our customer service team is always available to provide updates or assist with tracking in case of any delays.

Handling Damaged or Lost Packages

At Libaasy, we take great care in packaging our products to prevent damage during shipping. In the unlikely event that your order arrives damaged or is lost in transit, please contact our support team immediately. We will investigate the issue, work with the courier service, and ensure that your concern is resolved promptly, whether through a replacement, reshipment, or refund.

Customer Satisfaction

Customer satisfaction is our top priority at Libaasy. We are committed to providing a smooth, reliable, and enjoyable shopping experience from the moment you place an order until it arrives at your doorstep. Our team is always available to answer questions, provide assistance, and resolve any concerns related to shipping. Your trust and satisfaction motivate us to continually improve our delivery process and maintain the highest standards of service.